Overview:
Alexander Art, an established creative services business, engaged me to assess its internal processes. The objective was to identify inefficiencies, recommend system improvements, and provide a roadmap for future growth
Challenge:
The organization’s workflows had grown organically over time, leading to redundancies, manual tasks, and inconsistent communication. These issues reduced efficiency and limited scalability.
Solution:
I conducted a detailed process engineering assessment, which included:
Mapping current business processes end-to-end.
Identifying pain points and bottlenecks in production and client delivery workflows.
Recommending automation opportunities to reduce manual tasks.
Designing optimized workflows aligned with best practices.
Delivering documentation and an improvement roadmap for leadership adoption.
Results:
Increased process transparency with clear workflow documentation.
Reduced operational bottlenecks by recommending targeted automation and system changes.
Provided a roadmap that empowered leadership to implement changes without disruption.
Set the foundation for long-term scalability and growth.
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