Overview:

Alexander Art, an established creative services business, engaged me to assess its internal processes. The objective was to identify inefficiencies, recommend system improvements, and provide a roadmap for future growth

Challenge:

The organization’s workflows had grown organically over time, leading to redundancies, manual tasks, and inconsistent communication. These issues reduced efficiency and limited scalability.

Solution:

I conducted a detailed process engineering assessment, which included:

  • Mapping current business processes end-to-end.

  • Identifying pain points and bottlenecks in production and client delivery workflows.

  • Recommending automation opportunities to reduce manual tasks.

  • Designing optimized workflows aligned with best practices.

  • Delivering documentation and an improvement roadmap for leadership adoption.

Results:

  • Increased process transparency with clear workflow documentation.

  • Reduced operational bottlenecks by recommending targeted automation and system changes.

  • Provided a roadmap that empowered leadership to implement changes without disruption.

  • Set the foundation for long-term scalability and growth.

Links:

Published:
December 01, 2010
Category:
Consulting
Client:
Alexander Art